The Dr. Georges-L.-Dumont University Hospital Centre (UHC), located in the heart of the City of Moncton, is the lead facility of Vitalité Health Network.
This 302-bed hospital provides primary, specialized, and tertiary (more complex) care using cutting-edge technology. It provides services in both official languages. The Dr. Georges-L.-Dumont UHC serves patients from New Brunswick, Prince Edward Island, and Nova Scotia.
A 65-bed lodge welcomes cancer patients originating from outside the immediate Moncton area.
The Dr. Georges-L.-Dumont UHC is a provincial referral centre for its highly specialized services. As a teaching and research hospital, it maintains close ties with a number of the country’s universities and colleges.
Hours of operation
The Dr. Georges-L.-Dumont UHC is open 24 hours a day, seven days a week, but some entrances and exits are not accessible at night. The Emergency Department is always open.
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Emergency and patient care units: 24 hours a day, seven days a week
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Ambulatory care clinics: 8:00 a.m. to 4:00 p.m., Monday to Friday
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Oncology Centre: 8:30 a.m. to 5:30 p.m., Monday to Friday
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Ambulatory Dialysis Clinic: 7:00 a.m. to 11:00 p.m., Monday to Saturday
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Day Centre: 6:30 a.m. to 8:00 p.m., Monday to Friday
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Same day surgery admissions: 6:30 a.m. to 2:30 p.m., Monday to Friday
Outpatient services are closed on statutory holidays.
Visiting hours
The purpose of the visiting hours policy is to promote patient recovery within an environment that respects the right to privacy.
General visiting hours are from 2 p.m. to 8 p.m. In some units, the hours vary.
A patient’s care plan, prepared in collaboration with the care team, patient, and family, includes participation by the family in the patient’s care, if possible.
This means that depending on the patient’s needs, a family member could be at the patient’s bedside outside regular visiting hours.
General visiting hours:
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From 2 p.m. to 8 p.m.
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Two visitors at a time
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Children under 12 accompanied by an adult
Psychiatry:
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Weekdays, from 6:00 p.m. to 8:00 p.m.
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Weekends and statutory holidays: general visiting hours
Obstetrics:
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Spouse and children: 24 hours a day, seven days a week
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Other visitors: general visiting hours
Intensive Care/Concentrated Care:
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10 minutes per hour
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Family members and significant others only
Pediatrics:
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Parents or substitutes: 24 hours a day, seven days a week
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Other visitors: general visiting hours
Palliative Care:
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Immediate family and significant others: 24 hours a day, seven days a week
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Other visitors: general visiting hours
Each unit has a lounge for visitors. For further information, speak to the unit staff.
Visits may be limited or cancelled depending on a patient’s condition; some patients also prefer not to have visitors.
The Network reserves the right to limit visits in a unit or facility under extraordinary circumstances (e.g. to limit the spread of an infectious disease). The general public will be notified of these changes.
Information for visitors
No scent policy
Visitors are advised not to wear highly scented personal products.
No smoking policy
Smoking inside our facilities is prohibited. There are designated smoking areas outside. Staff can inform you about this.
Alcohol and drugs
Alcoholic beverages and illicit drugs are prohibited.
Gift shop
The hospital’s gift shop is located at the main entrance. It offers a range of gifts, cards, books and magazines, personal items, and snacks.
Hours of operation:
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Monday to Friday, from 9:00 a.m. to 7:30 p.m.
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Saturdays and Sundays, from 10:30 a.m. to 7:30 p.m.
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Statutory holidays, from 12:00 p.m. to 7:30 p.m.
The shop’s profits go to the facility in support of various projects.
Snack bar/Cafeteria
There is a snack bar (counter service) at the main entrance offering various food products (hot and cold).
Hours of operation:
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Monday to Friday, from 6:30 a.m. to midnight
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Saturdays, Sundays, and statutory holidays, from 7:30 a.m. to midnight
La Terrasse cafeteria provides food services on the second floor of the hospital facility consisting of daily specials, soups, sandwiches, beverages, etc.
Hours of operation:
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Monday to Friday, from 7:30 a.m. to 3:30 p.m. and 4:00 p.m. to 6:15 p.m.
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No service on Saturdays and Sundays
Vending machines with food products are located at the entrance to the cafeteria.
Automated banking machine
There is an automated banking machine at the main entrance.
Flowers
To comply with the no scent policy, it is important to avoid ordering highly scented flowers. As well, flowers and plants are prohibited in sectors treating patients with weakened immune systems (e.g. Oncology, Intensive Care, and Pediatrics).
Sending comforting messages to patients
Friendly e-mails can be sent to hospital inpatients through Volunteer Services, which handles the messages confidentially and delivers them to the patients.
To send your e-mail
Cell phone use
The use of cell phones is prohibited, since these devices can create interference affecting medical equipment.
Lost and found
Found items are brought to the Security Department.
Accommodation
Low-cost accommodation is possible depending on availability for people wishing to remain in Moncton during a loved one’s hospital stay. For further information, speak to the unit staff.
Public telephones
Public telephones are located at the main entrance.
Free direct lines to local taxi companies are available.
Amenities for inpatients
Cell phone use
The use of cell phones is permited.
Telephone service
Most inpatients can obtain a private telephone line for a charge. Check with the hospital staff to obtain this service.
Internet access
Free Internet access is available on some nursing units. Access must be requested. When an access request is accepted, the patient receives written directions and a temporary password. Check with the unit staff.
Automated banking machine
There is an automated banking machine at the main entrance.
Gift shop
The hospital’s gift shop is located at the main entrance. It offers a range of gifts, cards, books and magazines, personal items, and snacks.
Snack bar
There is a snack bar (counter service) at the main entrance offering a whole range of food items (hot and cold).
Hours of operation:
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Monday to Friday, from 6:30 a.m. to midnight
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Saturdays, Sundays, and statutory holidays, from 7:30 a.m. to midnight
