Accreditation Canada

Accreditation Canada is a not-for-profit, independent organization that provides healthcare organizations with an external peer review process based on standards of excellence.

The Qmentum accreditation program is a four-year cycle of assessment and continuous improvement.

This program helps healthcare organizations review and improve the quality of care and services they provide, as well as contribute to patient safety. The process centers on a teamwork approach and encourages greater participation on the part of staff, patients and their families.

The Accreditation process has been a driving force in our commitment to delivering high quality and safe patient care.

Visit Accreditation Survey - June 19 to 24, 2022

The accreditation survey provides an opportunity for the visitors to analyze the organization's progress in terms of the opportunities for improvement it has identified, and to share their expertise with the organization's staff. This page provides information about the visit and resources to assist and prepare you for the accreditation visit.


Accreditation Canada’s Qmentum standards make it possible for health service organizations, to embed practical and effective quality improvement and patient safety initiatives into their daily operations. These comprehensive health services standards ensure a thorough assessment of all aspects of an organization’s operations, from the board, to management, to staff and services, to patients and clients. By identifying strengths as well as opportunities for improvement, Qmentum helps health care organizations provide high-quality services.

Accreditation Canada has identified eight dimensions to define quality. They serve as the foundation for all standards.

Required Organisational Practices

Required Organizational Practices (ROPs) are evidence-informed practices addressing high-priority areas that are central to quality and safety. The ROPs are integrated in the standards and are essential practices that organizations must have in place to enhance patient safety and minimize risk. ROPs are reviewed annually and updated as required by Accreditation Canada.

Questions About Accreditation? Contact the Quality Team

  • Director: Marjorie Pigeon - 506-790-5951
  • Assistant Regional Advisor: Isabelle G. Lavoie - 506-739-2888
  • Regional Manager: Lynne Lévesque - 506-739-2485
  • Beauséjour: Caroline Ringuette - 506-862-4954
  • Nord-Ouest : Melanie Morin - 506-739-2221
  • Restigouche : Denis Levasseur - 506-789-5023
  • Acadie-Bathurst : 506-544-2057

Useful Links

Accreditation Canada          Qmentum Accreditation Program