Hospital visits are restricted

(Updated Friday July 30, 2021)

Guidelines for the Green phase

The provincial government has announced that the province will move to the green phase on July 31 and that restrictions in the province will be lifted.

In order to allow us the time to assess the impact of the transition to the green phase, the measures currently in place for patients and visitors will be maintained. Our primary goal continues to be to ensure the health and safety of patients, staff and physicians.

Patients coming from or having traveled outside the authorized bubble (Atlantic provinces, Listuguj First Nation, Avignon and Témiscouata regions) must continue be placed in isolation (droplet/contact).

The guidelines related to visitors (memo circulated July 16, 2021) are also maintained. It should be noted that the other provinces of Canada are not part of the authorized bubble at this time. While borders will be open to travellers from Canada, existing isolation and visitation rules remain in place for Network facilities.

Please refer to the hyperlinked reference guide for more details:

Green Phase  –  Guidelines for patients

Green Phase – Guidelines for designated visitors/support persons

Effective Saturday, July 31, current visitor guidelines will remain in place at Horizon and Vitalité hospitals and health care facilities.
Please note:
• All visitors will continue to be screened upon entry.
• Masks are required for everyone in a Horizon or Vitalité facility. When you come to a Horizon hospital or health care facility for an appointment or to visit a loved one, please wear your own face mask. You will be provided a new face mask during the screening process and asked to put on this face mask before entering.
• Physical distancing must be maintained.
• Frequent hand cleaning is required. 

Throughout the COVID-19 pandemic our guidelines have successfully limited the risk of COVID-19 in our facilities. The safety of staff and physicians, patients and clients, and visitors remains our number one priority.

The wearing of medical masks at all times is maintained for employees and patients/visitors. The physical distancing requirement will be reduced from 2 meters to 1 meter distance in order to increase the capacity in waiting rooms and cafeterias. 

Thank you for your support.

 

 

(Updated Friday, July 16, 2021)

Visitation for Persons Coming from Outside of the Extended Atlantic Bubble or from a Higher Risk Area

Travellers entering New Brunswick may still be required to isolate, based on where they are travelling from and whether or not they have been vaccinated against COVID-19.  Anyone who is travelling to New Brunswick must register their travel through the New Brunswick Travel Registration Program and receive approval before entering the province.

International travellers are also subject to federal requirements when entering Canada. Where provincial and federal requirements differ, the most stringent requirements must be followed.

Visitor from outside the authorized Atlantic Bubble

All Domestic/International travellers coming to visit a Network facility from outside of the authorized Atlantic Bubble in the last 14 days must:

  • Be fully vaccinated with an approved COVID-19 vaccine* and must be at least 14 days post second dose
  • Obtain a negative result to a COVID-19 test 72 hours prior to the visit and agree to be tested on day 5 and day 10, if the visits continue to occur.
  • Agree to comply with GNB public health measures and the Network policies and practices for infection prevention and control and:
    • will self monitor for symptoms in the community
    • agree to only go to the patient's room in the facility

*Note: If not fully vaccinated, asymptomatic travellers may visit 14 days after entering the province but must present a proof of negatif COVID result.

Compassionate Visitation

For visitors that are fully vaccinated with an approved COVID-19 vaccine and that are at least 14 days post second dose, please refer to the previous section.

For those who have received their second dose less than 14 days ago, those who have received only one dose and those who are not vaccinated:

  • Self-isolate for 14 days after entering the province, or until such time as they test negative for COVID-19 on or after the 5th day of isolation, in accordance with the guidelines of the Chief Medical Officer of Health and agree to be tested on day 10, if the visits continue to occur.
  • Agree to comply with GNB public health  measures and the Network policies and  practices for infection prevention and  control, including the use of PPE and;
  • Agree to only go to their loved one’s room  in the facility.

Visitor from a higher risk area within the authorized Atlantic Bubble

This visitor must:

  • Be fully vaccinated with an approved COVID-19 vaccine* and must be at least 14 days post second dose
  • Obtain a COVID-19 test within 72 hours prior to the visit and only visit after a negative test result is received and agree to be tested on day 5 and day 10, if the visits continue to occur.
  • Agree to comply with GNB public health measures, Network policies and infection prevention and control practices and;
    • will self monitor for symptoms in the community
    • agree to only go to the patient's room in the facility

*Note: New Brunswick accepts any COVID-19 vaccine accepted by the Government of Canada. Currently, this includes 2 doses of the vaccines manufactured by Pfizer, Moderna, AstraZeneca/COVISHIELD (Can be any combination of vaccines approved by the Government of Canada) or 1 dose of the Janssen (Johnson & Johnson) vaccine.

 


(Updated Friday, June 18, 2021)

New Brunswick is on the Path to Green, but Yellow Level safety measures are still in place. All regions of Vitalité are in yellow phase.

General visits are permitted from 2 p.m. to 8 p.m., one healthy visitor at a time.

  • Visitors from outside the "Atlantic Bubble" and those who have travelled outside of the “Atlantic Bubble,” which includes the counties of Avignon and Témiscouata (Quebec), and Listuguj First Nation in the last 14 days are not permitted to visit patients within a Vitalité facility, except for end-of-life patients and patients who are receiving medical aid in dying. Exemptions can be requested for those cases.
  • Visitor guidelines remain in place at Vitalité facilities and all patients and visitors will be screened prior to entering.  
  • Anyone entering a Vitalité facility must continue to follow Infection Prevention and Control guidelines: take off their mask and wear the mask provided by the point of service, clean their hands, maintain their distance and stay home if they feel unwell.

Thank you for your continued support as we work together to protect our health care system.

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Exceptions for designated support persons during the yellow and orange phases

(The following exceptions do not apply to visitors in general, who are limited to visiting between 2:00 and 8:00 p.m.)

The Network recognizes how important it is for some patients to have a loved one at their side and authorizes one designated support person to be present at flexible times.

A designated support person is essential to a patient’s wellness. The support person may support the patient in different ways, such as by:

  • Helping them make decisions;
  • Providing physical or emotional support;
  • Helping them eat, wash or communicate.

Patients who may have a designated support person:

Patients in pediatrics / pediatric psychiatry, obstetrics, and intensive / critical care

  • One designated support person at a time.

Patients receiving palliative / end-of-life care

  • One designated support person at a time from a list of 10 people. The hospital must be provided with the list of people beforehand.
  • One spiritual care advisor may also be present to provide comfort.
  • If one designated support person needs assistance, two designated support persons are allowed at the same time.
  • Two designated support persons are allowed at the same time when the patient is at the end of life.

Patients receiving medical assistance in dying

  • One designated support person at a time from a list of 10 people prior to the procedure. The hospital must be provided with the list of people beforehand.
  • During the procedure:
    • Two designated support persons at the same time;
    • One spiritual care advisor may also be present to provide comfort.

Patients hospitalized for 14 or more days

  • One designated support person at a time.

Patients with COVID-19 and patients in isolation with suspected COVID-19

  • No visitors or designated support persons.

Patients in Emergency and ambulatory services

  • One designated support person only for patients needing physical or emotional support or needing help making decisions or communicating.
  • One designated support person only for pediatric patients.
  • Pregnant women who have an appointment at the Obstetrical Clinic or an ultrasound exam may be accompanied by one designated support person.

Visitors and designated support persons have an important role to play in protecting the health and safety of patients and staff.

  • They must not come to the hospital if they have symptoms of COVID-19.
  • They must wash their hands often and correctly.
  • They must wear the mask supplied by the Network correctly (with their mouth and nose covered) at all times during their visit.
  • They must comply with physical distancing wherever possible.
  • They must limit their interactions with staff and other visitors.
  • They must leave the patient’s room when staff are performing procedures.

Staff may at any time limit the number of visitors or the length of visits.

Situations may arise where a visitor or designated support person is not allowed to be present. In such cases, staff will inform the patient about the options.

Please read the Guide for more information:

Guide for Designated Support Persons During the Pandemic

In some cases, physical distancing does not allow a designated support person to be present. In such cases, staff will inform the patient and their designated support person about the options.

Visitors must be at least 12 years of age.

Pets are not allowed.

If you have questions about these directives, please contact the Quality and Patient Safety Department at 1-877-286-1311.