Information regarding the temporary suspension of visits
Visits by social visitors are temporarily suspended in the following units due to an outbreak.
Some exceptions may be possible and will be granted on a case by case basis.
These measures will be in place until further notice.
These temporary measures are in place to protect the health and safety of our patients, health care workers and community.
We understand that families and friends find it difficult to be separated from their loved ones. We encourage people to use technology to stay in touch with our patients.
The Network apologizes for any inconvenience that this situation may cause.
FAQ
Since September 1, 2017, patients can have family or their care partner with them at any time of the day or night. They can have other hospital visitors at any time. However, visitors are encouraged to respect the patients’ rest time, which runs from 9 p.m. to 6 a.m.
The Network recognizes that the family or care partner is an integral part of patients’ healing process.
The goal is to promote a patient- and family-centred approach to care and to encourage the family to be present and involved. The key is to meet patients’ needs and accommodate their preferences.
Research has shown that family and friends provide inpatients with important support. Having family or a care partner present makes it easier to deliver care, improves communication and has many positive effects.
It has been proven that having loved ones present helps calm patients. They also recover better and feel less isolated. Flexible visiting hours reduce the rates of falls, medication errors and readmissions. Loved ones also better understand what needs to be done a
Care partner
This is someone the patient wants to include in their health care (a family member, loved one, friend, caregiver, etc.). This is the person who has the privilege of remaining at the patient’s bedside 24 hours a day.
Visitor
This is someone (a friend, co-worker or family member) who only wants to visit the patient (occasional visits of short duration outside the rest time)
Visits are not allowed in the operating room. Exception: the patient’s partner may attend a caesarean birth.
Staff may limit the length of visits or the number of visitors to protect patients with a weakened immune system and prevent infections from spreading between units.
Studies have shown that the number of infections is not higher in hospitals with flexible visiting hours if hand hygiene and infection control measures are followed.
Staff can tell visitors who have symptoms of an infection or cold that they could harm the patients by being present. These people should leave the hospital and only come back after their symptoms have ended.
Collaboration with the Infection Prevention and Control Department is required.
Children under age 14 are welcome but must always be accompanied by an adult other than the patient.
No. The Network expects that only the family member or care partner chosen by the patient will be present late in the evening or at night.
Visitors must respect patients’ rest time.
