The Network improves the patient experience by installing new televisions

Vitalité Health Network, Friday, November 25, 2022 – The Network will be installing 300 new televisions in five of its hospitals within the next few weeks. 

Two-stage deployment

The first patients to enjoy new televisions this fall will be those hospitalized in long-term care at the Dr. Georges L. Dumont University Hospital Centre (UHC), Edmundston Regional Hospital, Campbellton Regional Hospital, Chaleur Regional Hospital and Tracadie Hospital. 

After that, just over 300 more new televisions will be installed in February 2023 so that all beds in these five hospitals have a new television. Approximately one year ago, all the televisions in these facilities had to be removed when a supplier contract was not renewed.

The hospitals in Saint-Quentin, Sainte Anne de Kent, Grand Falls, Caraquet and Lamèque retained their television services. 

Improving the patient experience

“These modern units will undoubtedly improve patients’ stays in our facilities,” stated Stéphane Legacy, Senior Vice-President of Outpatient and Professional Services and of Corporate Services.  Interestingly, television service will be free, which was not the case in the past. “This is part of our vision to improve the patient experience. We are already offering free access to wireless Internet (Wi-Fi). These new televisions will also be part of our core patient services,” he continued.

Better quality service

Having more modern technology will allow the Network to improve patients’ television experience. Within the first few months of 2023, new distribution equipment will be installed in the five hospitals so that patients can receive nearly 60 high definition (HD) television channels as well as music channels. Other channels will also provide access to local radio stations and to customized content produced by the Network.