Mobile crisis response services

For a psychiatric emergency, call 911.

The mobile crisis response services can help you.

During a mental health crisis, the individual in question is overwhelmed. Although they need immediate support, they do not always need to go to hospital to deal with:

  • Suicidal thoughts;
  • Psychotic thoughts;
  • Intense anxiety;
  • Depression.

Call us. We can help.

(Tele-Care 811 answers calls after hours.)


  • Bathurst - 506-547-2110
  • Caraquet, Shippagan, Tracadie - 506-336-3367


  • Moncton, Shediac, Richibucto, and Kent, Westmorland and Albert counties -


  • Edmundston, Grand Falls, Kedgwick - 1-844-398-4718


  • Campbellton - 506-789-8088


Our services include

  • Support in cases of acute emotional distress crises;
  • Support in cases of addiction or mental health crises;
  • Support for loved ones, friends and community organizations in managing people’s addiction and mental health crises;
  • Information to help understand addiction and mental health crises and recognize the signs of psychiatric crises.


Who can receive our services?

  • All children, adolescents and adults experiencing an addiction or mental health crisis;
  • The loved ones of people in distress and the community organizations supporting them;
  • Any individual – there is no need to be referred by a doctor.


What can you expect?

  • Health professionals answering calls 24/7;
  • Meeting with a member of the addiction and mental health team as needed;
  • Short-term crisis support for the affected individual and their loved ones;
  • Risk assessment and solution-based interventions;
  • Collaborative approach based on an individual’s priorities and needs;
  • Referral to the most appropriate services and other useful community resources;
  • Help accessing addiction and mental health services.


Services that we do not offer:

  • Transportation;
  • Advice on medication issues and physical health.